Return and Exchange
Easy Return & Exchange Process
1,You can Contact BUYKUD Customer Service Team to request a return,please DO NOT send back to the address on the parcel which is not ours.We Will offer you suitable address for your return.
2, Get the return address: Customers from these countries,Can be returned to BUYKUD in your country's warehouse: USA-NY, USA-LA,UK, Canada, Australia, Germany, Spain. Those who from EU countries can return to our EU warehouse as well.(Beacause of the COVID-19,the Warehouse of USA-NY, USA-LA, Canada is Not available now.)
3, Fill in the after-sales card As well as print the barcode and paste it on your return parcel.
4, Return your item
5, Send us your Tracking information
6, Get a Refund(About Three day After we received your return Parcel)
Returns & Exchanges Policy
1,Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact !
2,You can return the items within 30 days of delivery for a full refund or exchange.
3,Buyer is responsible for return shipping cost and any related expenses.
What Items are Non-Refundable?
Free gifts or promotional items with retail value.